Operations Manager

📌 Role Overview

The Operations Manager will oversee and coordinate daily operations, ensuring efficiency, productivity, and seamless workflow across the business. The successful candidate will manage resources, optimize processes, and foster a collaborative work environment while aligning operations with strategic business goals.

🎯 Key Responsibilities

• Oversee warehouse operations including receiving, storing, and shipping of products.
• Manage inventory levels with accurate tracking, FIFO, and expiry date control.
• Ensure operational efficiency through streamlined processes and resource optimization.
• Lead and develop a full staff complement (Drivers, Pickers/Packers, Administrators, Accounts).
• Implement and maintain quality control standards to ensure compliance and customer satisfaction.
• Drive process improvement, automation, and cost reduction initiatives.
• Collaborate with the sales team to resolve order queries and support business growth.
• Oversee logistics and transportation, including fleet management and efficient routing.
• Ensure compliance with Health & Safety regulations and maintain warehouse housekeeping.
• Conduct financial oversight with the Bookkeeper, including monthly reporting and retailer trading terms.
• Develop and implement SOPs to enhance operational effectiveness.
• Manage risk, stock theft control, and daily warehouse opening/closing procedures.

✅ Competency Requirements

• Bachelor’s Degree in Business, Supply Chain or related field.
• Minimum of 5 years’ experience in an Operations Manager role.
• Proven track record in team leadership and staff development.
• Strong knowledge of warehouse and operations management.
• Proficiency in SAP, MS Office, and data entry systems.
• Excellent communication skills (verbal & written) in English.
• Ability to work under pressure with a disciplined, professional attitude.
• Strong numerical aptitude and problem-solving skills.
• Own reliable transport.

🌟 Key Attributes

• Attention to detail and critical thinking.
• Strong leadership and motivational skills.
• Effective communication and relationship-building abilities.
• Problem-solving mindset with a sense of urgency.
• Honest, punctual, and presentable.

📈 Performance Areas

• Operational efficiency and resource management.
• Financial accountability and reporting.
• Strategic planning and process optimization.
• Quality control and customer focus.
• Risk management and change leadership.
• Team collaboration and performance monitoring.

Salary Package: Max R50 000p/m negotiable based on qualification and experience

👉 Apply Now to be considered for this exciting opportunity with our client and take the next step in your career as an Operations Manager.