Admin/Office Manager

Job Purpose

To oversee administrative operations and office management functions, ensuring efficiency, compliance, and premium service delivery in line with company international brand standards.

Key Responsibilities

• Manage day-to-day office operations, including scheduling, correspondence, and document control.
• Coordinate procurement of office supplies, consumables, and coffee-related stock.
• Support HR functions: onboarding, leave management, and staff records.
• Prepare reports, presentations, and internal communications for management.
• Ensure compliance with company policies, health & safety, and regulatory requirements.
• Liaise with suppliers, service providers, and internal departments.
• Oversee office facilities, maintenance, and vendor contracts.
• Provide executive support to management, including meeting coordination and travel arrangements.

Requirements

• Grade 12 / Matric certificate.
• Diploma/Degree in Office Administration, Business Management, or related field (advantageous).
• 3–5 years’ experience in office administration or management.
• Strong organisational and multitasking skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills (written and verbal).
• Experience in hospitality or FMCG industry advantageous.

Competencies

• Professionalism and attention to detail.
• Strong interpersonal and customer service orientation.
• Ability to manage priorities in a fast-paced environment.
• Confidentiality, integrity, and accountability.
• Problem-solving and proactive decision-making.